
Payment & Security
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Happy New Year! We are open for business as usual :)
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
While we hope you’ll be happy with your Tables&Tops items the information you’ll need to know. This policy applies to everything you buy from Tables&Tops.
That’s no problem. We’re happy to offer a full refund on most products, as long as it’s within the return period. You must return the item(s) to us within 30 days of receiving it. This only applies for items in stock and not made to order items. Items made on custom order need to be cancelled within 24 hours of purchase in order to revieve a full refund. To get your refund, just return the item to us, within this period. For details on how to do this, please contact us.
We do our best to make sure everything arrives perfectly, but if it doesn’t, our customer services team are here to help. We will require photographic evidence for any faulty or damaged goods before we can arrange a replacement. Please email us at info@tablesandtops.com if there is an issue with your order. If you are outside of the 30-day returns policy but are within the 1-year manufacturer warranty, you have the option to receive a replacement product of the same value or store credit to the product value for you to purchase something else from our website. We are unable to issue a refund for any orders that are outside of the 30-day return policy.
We do require all the original packaging and accessories to be included in the return. We can arrange for a label to be sent to you for you to return the item back to a local shop. The items will need to be boxed up for the return.
If you’re returning an item because you’ve changed your mind, there maybe a deduction from your refund if it has been damaged, or is used more than reasonably expected.
We may apply a 10% re-stocking fee upon the return of your order. This will be based on the condition of the products.
We do not refund the original delivery charge paid. Please contact us for the return address and make sure to include your customer order details with the package, as we cannot process the returned goods without these.
Please note that we do not offer a free returns service for unwanted items, for UK items there will be a minimum charge of £9.95 per box or exchange. You can either arrange to send back the item yourself or we can arrange for a label to be sent for you to return the item back to a local returns shop. Please contact us and we will advise you of the collection cost.
We’ll refund your money in the same way you paid for your product.
Don’t worry, nothing in this policy affects your statutory rights.
Fast delivery
Whether you needed it yesterday or in a few weeks. We've got you covered
Satisfied or refunded
We'll turn that frown upside down, T&C's apply
Top-notch support
Our inhouse staff team are wizzes when it comes to furniture.
Secure payments
We dont hold our store any details when it come to your money